Earning continuing education FAQs
numedix.com self-study courses are easy. It only takes a simple four-step process:
One. Browse, shop & order online. Orders usually shipped within 24 hours via 2-3 day USPS Priority Mail.
Two. Use the referenced publication to complete the continuing education exam (consisting of multiple choice questions).
Three. Fax, email, mail, or submit online your exam answers to numedix.com.
Four. Within 3 business days, received your continuing education certificate via email and USPS mail. *

* Minimum score of 70% required for award; complimentary re-test available. CE units are awarded on the date of the fax, email, postmark, or online submission.


Dietetic Professional Portfolio FAQs
What does it mean when courses are rated according to CPE level?
The Commission on Dietetic Registration defines CPE according to the following levels:
Level 1: Little or no prior knowledge of the area(s) covered. The focus of the activity is to increase your core knowledge.
Level 2: General knowledge of literature and professional practice in the area(s) covered. The focus of the activity is to enhance our knowledge and application in this area.
Level 3: Thorough knowledge of the literature and professional practice within the area(s) covered. The focus of the activity is synthesis of recent advances and future directions.

How do I know if a course satisfies a specific Learning Need Code?
It is the sole responsibility of the dietetic professional to determine the learning need code met by a course. numedix.com "suggested" codes for each course, but the professional can deviate from them if they feel another need is met.

What type of courses are these?
According to the Commission on Dietetic Registration, these are "720" courses, otherwise referred to as printed, self-study courses.

How many CPEUs can I earn in my 5-year registration period from self-study courses?
All CPEUs can be earned through self-study courses. In other words, Registered Dietitians can earn all required 75 CPEUs and Registered Diet Technicians can earn all 50 CPEUs required within their 5-year renewal period using numedix.com courses.


Ordering FAQs
How much are shipping charges?
If ordering the course (includes book and CE exam), then there is a flat-free of only $5, regardless of order size.  Shipping via USPS Priority Mail (2-3 day delivery). Ships to PO boxes.

Can I track my order?
Yes. You will receive an email from USPS, which indicates the date and tracking number for your shipment. You can track your package online at: www.usps.com

Download on Demand
You can start earning continuing education as soon as you order!  After ordering a CE exam only, you will receive an email, with instructions on downloading your exam.  Exams are available in pdf format; this requires that you hava Adobe Reader installed on your computer.  Obtain a free copy of Adobe Reader by clicking here.

What type of payment do you accept?
We accept MC, Visa, Discover. For verification purposes, the billing address you entered must match the address where you receive your credit card statement. We also accept purchase orders from institutions (i.e., universities, hospitals, corporations, etc.). Please fax your purchase order to us at 800.973.2129. 

Is sales tax added to my order?
Customers with a mailing address located in CA will be charged 7.25% sales tax during checkout. For all other residents, sales tax does not apply.

What is your return policy?
Our return policy is simple. Within 30 days of receipt of this shipment you may return any product in its original condiiton. We will issue a full refund for the price of any item you return that meets these conditions. We can only refund shipping costs if the return is a result of our error. When returning your course, please include a copy of your sales receipt or invoice, and information (account no., expiration date, billing address) for the credit card that was used to place the order.

How can I submit my exam answers?
Online at: www.numedix.com/Exam.html
Fax: 1.800-973-2129
Email: custserv@numedix.com
Mail: 529 Sawka Dr, Auburn CA 95603-9202


Security FAQs
Secure Ordering
The numedix.com Safe Shopping Guarantee protects you while you shop at numedix.com, so that you never have to worry about credit card safety. Period. numedix.com uses a secure e-commerce server for its website. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. We do not receive or store complete credit card information, and there is no chance of misuse of your information. When you shop at numedix.com, you'll be one of thousands of customers who have safely shopped with us without credit card fraud. Since our inception in 1998, the information we gather for purchases have never been linked to credit card misuse or fraud.